What we collect
The enquiry form asks for your name, email, phone number, suburb or postcode, service and a description of the issue. Please do not include passwords, verification codes, financial details or sensitive files.
How we use your information
We use your details to respond, check service availability, discuss support and arrange work if you choose to proceed. Your enquiry is emailed to hello@pingit.com.au.
Where enquiries are processed
This website is hosted by HostyCare. Enquiry email is handled by Zoho Mail. These services may process information outside Australia. The website does not create a separate enquiry database. Messages remain in business email until no longer required for the enquiry, services provided, records or applicable obligations.
Spam prevention and site logs
To reduce automated submissions, the form uses validation, a hidden field and temporary rate limiting. A one-way value based on the connection address is held for up to one hour for this purpose. Hosting services may also keep routine access and security logs. No advertising analytics or tracking pixels have been added to this website.
Access, correction or questions
Contact hello@pingit.com.au to ask about your details, request a correction or raise a privacy concern.