Let’s work through it.
- Transfer accessible documents and photos
- Set up OneDrive or other supported cloud backups
- Configure supported external-drive backups
- Check which folders are included
- Show you how to find and restore backed-up files
Know what to expect
We confirm your location, availability, the work involved and pricing before arranging support. Parts, licences and third-party subscriptions are discussed separately if needed.
Common questions
Can you recover files from a damaged drive?
Recovery depends on the fault. Specialist recovery may be needed; we will discuss the situation before suggesting next steps. Recovery is never guaranteed.
Will all my programs move to the new computer?
Some apps need reinstalling and a valid licence. We will clarify what can transfer and what needs to be set up again.